Return Policy

No Return & Exchange Policy

At Baaji Abroad, every order is carefully sourced from Australia specifically for our customers in Pakistan. Due to the international sourcing process, shipping costs, customs, handling requirements, and the time involved in bringing products from Australia to Pakistan, we do not accept returns or exchanges once an order has been placed and processed.

Before You Place Your Order

We encourage you to carefully review the product details, description, shade, size, quantity, and other information before completing your purchase. If you need help choosing a product, our team is happy to assist you before you place your order.

Damaged or Incorrect Orders

While all orders are carefully checked and packed before dispatch, if you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Clear photos of the product and packaging

  • A short description of the issue

  • Unboxing photos or video, if available

Our team will review the matter and, where the issue is verified as an error on our part, we will determine the appropriate resolution.

Change of Mind

We do not accept returns or exchanges due to:

  • Change of mind

  • Incorrect product selection

  • Incorrect shade or variant selected by the customer

  • Personal preference

  • Product not meeting individual expectations

  • Allergic reactions or skin sensitivity

For skincare and beauty products, we strongly recommend checking the ingredients and suitability of a product for your skin before ordering.

Important

Because our products are sourced from Australia and brought to Pakistan, all purchases are considered final once the order has been processed.

We appreciate your understanding and support as we work to bring authentic international beauty products closer to you.

Baaji Abroad — Sourced with care. Delivered with trust.